Question 1

Does the Afterglow physical recovery package contain a USB drive or my actual data?

Accepted Answer

No. For ultimate security, we never ship USB drives. The package contains only a high-strength physical encrypted credential (Recovery Kit). Your assets remain encrypted in the cloud; the physical credential is the sole "key" to unlock them.

Question 2

What happens if DigitalHeirloom's database is hacked?

Accepted Answer

This is the brilliance of our architecture. Even if hackers exfiltrated the entire database, they could read nothing. The critical decryption factors are not on our servers; they reside in the physical credentials sent to your beneficiaries. The algorithmic complexity makes cracking as difficult as finding a specific atom in the universe.

Question 3

Does the platform guarantee the quality or integrity of my file content?

Accepted Answer

We guarantee the physical integrity and security of your encrypted data blocks via globally distributed storage. However, as a "Zero-Knowledge" platform, we do not audit or guarantee the internal content quality. We are the vault manufacturers, not content auditors.

Question 4

Will my beneficiary still need my Master Password after receiving the physical credential?

Accepted Answer

No. Pro credentials feature "Auto-Parsing" technology. Once the beneficiary scans the encrypted QR code, the system validates identity via the physical medium, automatically bypassing the password input for a friction-less recovery.

Question 5

Why emphasize "Physical Credentials" over pure digital passwords?

Accepted Answer

Digital passwords can be compromised via brute force or phishing. Our physical credentials are "non-replicable." This dual-validation—binding digital legacy with Afterglow-coordinated physical recovery—ensures that even if a hacker breaches your network, they cannot cross physical space.

Question 6

Does decrypting a 2GB asset take a long time?

Accepted Answer

Decryption time depends on the beneficiary's local hardware, not bandwidth. Once the physical credential activates the channel, the system uses Vercel Edge computing for streaming decryption. A 2GB archive can typically be restored within minutes.

Pricing

Free

Founders' Legacy

Frequently Asked Questions

Afterglow Digital Heirloom pricing