Privacy Policy

Effective Date: December 24, 2025

At SubtitleTK (accessible via https://www.subtitletk.app), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our AI-powered subtitle extraction and translation services.

1. Information We Collect

Account Information: Email address and basic profile details to manage credit balances and history.

Usage Data: YouTube/TikTok URLs submitted for processing.

Payment Data: Financial transactions are handled by Creem. We do not store credit card details on our servers.

2. How We Use Your Information

Service Delivery: Processing extractions, AI translations, and video downloads.

Credit Management: Deducting credits per task and facilitating automated refunds for failed attempts.

Support: Troubleshooting video links or account issues.

3. Data Retention and Security

Storage: We store processed metadata and SRT files in secure cloud storage via unique identifiers (UUIDs).

Security: We use industry-standard encryption to ensure your content remains private.

4. Third-Party Services

AI Engines: We use advanced AI for translation; no PII (Personally Identifiable Information) is sent to these models.

Payments: Secured by Creem.

No Data Selling: We do not sell or trade your personal data to third parties.

5. Your Rights

You have the right to access, correct, or request the deletion of your account and task history at any time.

6. Contact Us

For any data-related inquiries, please contact: support@digitalheirloom.app.